To do that, hold down the power button for about 6 seconds or until the TV does a full restart. If you can’t access Netflix on your Sony Smart TV but you can open other apps and services, the easiest workaround is to reboot the TV. Additionally, you can also try to Reload Netflix. Check if any other apps, preferably streaming services, are working fine.Make sure that your Sony Smart TV has the latest firmware update installed.If you’re connected to a wireless network, try to restart your router. Check if your internet connection is working properly.Home › Fix › Netflix › Netflix not loading on Sony Smart TV
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